privacy policy

 

what information do we collect?

We collect information from you when you subscribe to our newsletter or fill out a form.

 

On our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number .

 

what do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

 

• To personalize your experience

 

Your information helps us to better respond to your individual needs.

 

• To improve our website

 

We continually strive to improve our website offerings based on the information and feedback we receive from you.

 

• To improve customer service

 

Your information helps us to more effectively respond to your customer service requests and support needs.

 

• To process transactions

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering materials or service requested.

 

• To send periodic emails

 

The email address you provide for order processing, may be used to send you information and updates, in addition to receiving occasional company news, updates, related product or service information, etc.

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

how do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

 

We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

 

do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

 

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

 

do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

california online privacy protection act compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

 

childrens online privacy protection act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

your consent

By using our site, you consent to our online privacy policy.

 

changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

 

contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.

 

 

terms and conditions

 

DMCA & Copyright Issues: It is Fireside Home Solutions' policy to respond quickly to claims of copyright and other intellectual property infringement. Fireside Home Solutions will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws. Upon receipt of notices complying or substantially complying with the DMCA, Fireside Home Solutions may remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and remove or disable access to any reference or link to material or activity that is claimed to be infringing. To notify Fireside Home Solutions of any infringement or counter notification issues, please use the following policies:

1. To provide Fireside Home Solutions notice of an infringement, you must provide a written communication to the attention of "DMCA Compliance" care of fhhsales@firesidehearthandhome.com that sets forth the “Elements of Notification” required by the DMCA.
2. See § 512 of the following site for a list of requirements necessary to providing Fireside Home Solutions notice of infringement or counter notice. [http://www.copyright.gov/title17/92chap5.html#512]
3. Please note that you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that an activity is infringing your copyright. Similarly, if you materially misrepresent that your material is not an infringing work via a counter notification, you may be liable for damages (including costs and attorney’s fees).

 

Limited Liability: All information on Fireside Home Solutions is for informational purposes only. Fireside Home Solutions disclaims any liability for damages that may result from relying on the information presented within the site, in its entirety.